Terms and Conditions
Last Updated: 1st April 2026
1. Introduction
Welcome to Sports Medical UK.
These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing this website and/or placing an order, you agree to be bound by these Terms.
Sports Medical UK is the trading name of Sports Medi UK Ltd, a company registered in England and Wales.
2. Company Information
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Trading Name: Sports Medical UK
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Legal Entity: Sports Medi UK Ltd
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Registered Address: 71-75 Shelton Street, Covent Garden,
London, United Kingdom, WC2H 9JQ -
Email: admin@sportsmedicaluk.com
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Phone: 03330 150 742
3. Eligibility
By using this website, you confirm that:
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You are at least 18 years old, or
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You are using the website under the supervision of a parent or legal guardian
4. Products
We supply medical and sports-related products intended for professional, clinical, or personal use.
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All product descriptions are provided as accurately as possible
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Products may vary slightly from images shown
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Certain products may require professional knowledge or supervision before use
Important: Our products are not a substitute for professional medical advice, diagnosis, or treatment.
5. Orders
When placing an order:
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You agree that all information provided is accurate and complete
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Orders are subject to acceptance and availability
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We reserve the right to refuse or cancel any order
Once an order is placed, you will receive an order confirmation email.
6. Pricing and Payment
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All prices are listed in GBP (£) excluding VAT unless otherwise stated
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We reserve the right to change prices without prior notice
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Payment must be made in full at the time of purchase
Accepted payment methods may include:
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Credit/Debit Cards (Excluding AMEX)
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PayPal
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Other payment providers listed at checkout
7. Shipping and Delivery
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We aim to dispatch orders placed before 1pm on the same business day
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Delivery times are estimates and not guaranteed
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We are not responsible for delays caused by couriers or external factors
Risk in the goods passes to you upon delivery.
8. Returns and Refunds
You have the right to return most items within 14 days of receipt, subject to the following:
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Items must be unused and in original packaging
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Certain medical or hygiene-sensitive items may be non-returnable unless faulty
Refunds:
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Processed within 10 days after inspection
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Original shipping costs are non-refundable
9. Faulty or Damaged Goods
If you receive a faulty or damaged product:
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Contact us within 48 hours of delivery
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Provide photographic evidence
We will look to offer:
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Replacement
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Refund (where applicable)
10. Use of Products
All products sold are intended for appropriate use only.
You agree:
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To use products in accordance with manufacturer guidelines
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Not to misuse products in a way that could cause harm
Sports Medical UK is not liable for misuse or improper application of any product.
11. Limitation of Liability
To the fullest extent permitted by law:
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We shall not be liable for indirect, incidental, or consequential damages
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Our total liability shall not exceed the value of the goods purchased
Nothing in these Terms limits your statutory rights under UK law.
12. Intellectual Property
All content on this website, including:
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Text
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Images
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Logos
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Product descriptions
is the property of Sports Medical UK or its licensors and is protected by copyright laws.
You may not reproduce or use any content without prior written permission.
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your data.
14. Changes to Terms
We reserve the right to update these Terms at any time.
Changes will be effective immediately upon posting on the website.
15. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Us
If you have any questions regarding these Terms, please contact us:
Email: admin@sportsmedicaluk.com
Address: Sports Medi UK Ltd ,71-75 Shelton Street, Covent Garden,
London, United Kingdom, WC2H 9JQ